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Consulting Services Experts

Erik DiGiacomo

Erik DiGiacomo

Global Head of Broadridge Consulting Services

Erik has a long history of leading transformation in the complex and highly regulated world of financial services. He has held leadership roles in consulting firms as well as premier investment banks, namely JPMorgan Chase. During his tenures, Erik has led companies, business units, operations functions and large scale projects brought on by sweeping industry reform and mergers.
Michael Calandra

Michael Calandra

Managing Director and Practice Lead for Operations and Business Transformation

Mike has broad industry experience leading and transforming operations in wealth management and institutional securities. During his career, Mike was a senior executive managing day-to-day operations as well as leading large-scale strategic projects, driven by internal process improvement and re-engineering strategic objectives and external industry reforms. Mike has held leadership roles across various corporate committees – namely operations steering, risk governance, and asset and liability.
Patrick Collins

Patrick Collins

Managing Director and Practice Lead for EMEA

Pat has over 20 years of experience in consulting and the program management of strategic, tactical and regulatory change initiatives within foreign and U.S. multinational investment banks and asset managers. Prior to joining Broadridge, Pat was a MiFID II Program Manager at Janus Henderson Investors. He also served as Executive Director for Goldman Sachs in both London and New York, senior project manager for regulatory change in Credit Suisse, and as a financial services management consultant in Deloitte.
Keith Jamaitis

Keith Jamaitis

Managing Director and Practice Lead for Technology

Keith brings a strong technology background to the team and has developed automated trading solutions for the institutional sell side, buy side and global exchanges. He is experienced in building high quality service and support organisations for front, middle, and back office electronic trading services with specific expertise in market structure. Keith recently worked in senior business development roles with Nasdaq and the Toronto Stock Exchange, and previously managed trading technology and electronic brokerage businesses for Citi, SunGard, and NYFIX.
Lisa Meath

Lisa Meath

Managing Director and Practice Lead for Communications and Customer Experience

Lisa leverages her distinctive background in both strategic and operational roles in advertising, marketing, business development, program management, and communications consulting from privately held to Fortune 500 companies. Prior to joining Broadridge, Lisa was Director and Service Lead, Global Document Management Advisory Services, at Information Services Group. Lisa works with organizations to assess, develop and implement value-creating strategies that streamline technology processes, improve operational efficiencies, enhance customer and user experiences, deliver costs savings and improve profitability.
Andrew Nerone

Andrew Nerone

Managing Director and Practice Lead for Advisory

Andrew has nearly 30 years of combined consulting and industry experience in the financial services sector, with a primary focus on Banking and Capital Markets. He is a strong leader who has established the creation of Capital Markets Practices in UK and Asia. This experience helped lead the way for his role as a Business Relationship Manager for all strategic multi-national accounts. Andrew has been instrumental in a variety of businesses, such as Resource Augmentation, Executive Solutions Practices, and Financial Control for all Cash Movements.
Carol Penhale

Carol Penhale

Managing Director and Practice Lead for Canada

Carol is the Canadian practice lead and brings over 16 years consulting expertise from many financial services firms around the globe. Carol has spearheaded many end-to-end transformational mandates optimising technology stacks, business processes and multi-faceted client-facing experiences. She also has deep experience in ‘hands-on’ business/IT roles and interim management positions for financial services firms and vendors to the industry. Prior to joining Broadridge, she co-founded two consulting firms and has held various executive positions at financial services firms.
Jean Reilly

Jean Reilly

Managing Director and Practice Lead for Wealth Management

Jean has over 15 years of experience taking companies to the next level of growth and profitability. Within Financial Services and Wealth Management, Jean has executed large business transformation projects including digital strategy execution and the integration of corporate mergers/acquisitions. Additionally, Jean has driven strong investor adoption and loyalty through creation of investor and advisor portals, digital customer experiences, implementation of the service profit chain and the restructure of back-office processes and operations.
Matt Swain

Matt Swain

Managing Director and Practice Lead for Communications and Customer Experience

Matt brings expertise and research for their current and future omni-channel communication initiatives. He brings invaluable market research and consulting expertise to clients relative to benchmarking, as well as for communications strategy, design and execution across print and digital channels. Prior to joining Broadridge, Matt spent more than a decade at Keypoint Intelligence – InfoTrends, where he was a member of the senior management team with global responsibility for business development and customer communications advisory services.
Joseph Vicari

Joseph Vicari

Managing Director and Practice Lead for Communications and Customer Experience

Joseph has broad experience in product innovation and development, leading large scale strategic technology projects and developing industry transforming communication channels. During his career he has started and led business units, a technology innovation lab, and had various leading roles in strategic planning and development. Joseph’s ventures have led to joint ventures, partnerships and reseller agreements with major multi-national companies, boutique vendors and securities clearing companies.
Michael Dignam

Michael Dignam

President, Canadian Securities Processing Solutions

Michael is responsible for all aspects of our business in Canada. He joined ADP’s Brokerage Services Group in 1981 shortly after the opening of the Canadian business. Prior to his current position, Mike was actively involved in many client implementations across Canada as well as managing the Client Services division.