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Document Composition

Send personalized, relevant communications that get attention

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Engage your utility customers by adding personalization to print materials using self-service tools. By leveraging the communications your customers read most – bills and statements – you can ensure that your messaging will be seen. Leverage this valuable real estate to present relevant offers and messaging to your customers and contribute to the growth of your bottom line.

Deliver print communications that support business objectives

Whether it's sending a promotional offer within a bill or executing a multi-faceted messaging campaign, our document composition tools make it easy to create content, define your target audience and manage the approval process.

Self-Service Interface

Predefined Templates

Supports all Document Types

Content Libraries

Approval Workflows

Integrated with Broadridge Production Controls

Intuitive tools allow business users to independently create and manage content

Personalize and manage the messaging on your transactional, marketing and compliance communications using intuitive tools and predefined templates that don't require IT support.

Engage Customers with Relevant Print Communications

Document Composition

Create print communications that get results

Develop and manage multiple content types (e.g., text, graphics, inserts and hyperlinks)
Prioritize content to ensure the most important message is presented to each customer

Perform pre-production testing and validation
Configure approval workflows based on specific business user requirements
Integrated with Broadridge print/mail operations and archival for greater efficiency

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Reimagine Communications

Reimagine essential communications as an opportunity to drive customer engagement, efficiencies and business results.

How We Can Help

A robust platform delivering 5B+ communications annually

Transactional printer.

80%+

North American households reached.

40+

Patents for technology innovations issued by U.S. Patent and Trademark Office.

Communications CX: Insights and Implications

Report

2020 CX and Communications Trends

Resource

Communications Insights

Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities

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