Healthcare 2022 CX and Communications Insights
Our study reveals that as digital adoption has continued to rise, so have member and patient expectations concerning channel preferences, personalization, data security, and transparency.
Access the latest news, analysis and trends impacting your business.
Additional Broadridge resources:
View our Contact Us page for additional information.
Your sales rep submission has been received. One of our sales representatives will contact you soon.
Turn your member and patient touchpoints into personalized, engaging experiences that increase loyalty and market share while reducing regulatory risks and operational costs.
“Our updated analysis continues to show Broadridge as a leading provider in the rapidly evolving omnichannel customer communications space. We’re impressed with how Broadridge continues to show real intent in how it engages with customers and is able, at scale, to not only provide a strong vision of how communications are evolving into digital experiences, but also to make their vision a reality by relentlessly focusing on innovation, cloud, security and further expansion into additional vertical industries beyond financial services.”
‒ Kaspar Roos, Founder & CEO at Aspire
Digitally Transform Your Member and Patient Communications
We understand how important it is to provide your members and patients with quality healthcare services and superior experiences while reducing operational costs and meeting regulatory demands.
Better decisions lead to healthier outcomes.
You care about meeting member and patient healthcare needs. Information leads to better decisions, which leads to better outcomes, making your communications critical. Our healthcare clients are transforming print and digital communications into personalized, engaging experiences across the wellness journey. From member acquisition to renewal, you gain a holistic view of your omni-channel communications, enabling you to measure impacts and align performance indicators to business strategies.