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Healthcare

Improve the member and patient experience across the wellness journey

Turn your member and patient touchpoints into personalized, engaging experiences that increase loyalty and market share while reducing regulatory risks and operational costs.

Healthcare

A robust platform, delivering 5B+ communications annually

#1
Transactional printer in North America.
12+
Digital channels with a single connection.
100+
Patents and pending applications for technology innovations.

We understand how important it is to provide your members and patients with quality healthcare services and superior experiences while reducing operational costs and meeting regulatory demands.

Better decisions lead to healthier outcomes.

You care about meeting member and patient healthcare needs. Information leads to better decisions, which leads to better outcomes, making your communications critical. Our healthcare clients are transforming print and digital communications into personalized, engaging experiences across the wellness journey. From member acquisition to renewal, you gain a holistic view of your omni-channel communications, enabling you to measure impacts and align performance indicators to business strategies.

Proven results

  • A large national health insurer saved more than $1 million a year by focusing their marketing team on strategic initiatives rather than fulfilling content distribution requests
  • A regional health plan reduced annual mail costs by approximately $700,000 with Broadridge StatementPacks®
  • A statement redesign resulted in a 10% decrease in call center inquiries, 10,000 fewer calls per month, for one of our clients

Why Broadridge?

  • Five billion print and digital communications delivered annually, making us the #1 transactional printer and the only provider with a single connection to 12+ digital channels
  • HIPAA compliant, ISO 9001/27001 certified, and HITRUST CSF certification in process with completion targeted for 2019
  • More than $1 billion invested over the last decade in print and digital advancements
  • More than 100 patents and pending applications for technology innovations.
Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities

Let’s talk about
what’s next for you

Our representatives and specialists are ready with the healthcare expertise and communication solutions you need.