Podcast

Reimagining Communications

Discover the latest customer communication insights and trends with Broadridge's
Matt Swain and other industry experts.

posted January 2 2019

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Expectations for how to communicate with your organization are changing. This podcast series with Matt Swain, Managing Director and Practice Lead for Broadridge Communications Consulting, focuses on the opportunities and challenges facing companies on the road to reimagining communications and the transformation they can anticipate along the way.

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Apple Podcasts

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Apple Podcasts

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Podcast

“Navigating Change with a Mindshift Mindset” with Brian Solis, Author, Head of Global Innovation at ServiceNow

Brian Solis, author and head of Global Innovation at ServiceNow, discusses his latest best-selling book “Mindshift”, the role of proactive communication, and why storytelling remains at the heart of meaningful customer experiences in this episode of Reimagining Communications with host Matt Swain

Taking a Minute to Reimagine Communications: Check out our video series that gives you the latest communications insights – in two minutes or less. Follow our LinkedIn Customer Communications page so you don't miss out!

Matt Swain

Matt Swain

Head of Communications Insights & Experience

About Matt Swain

Matt Swain is a recognized Customer Communications industry thought leader and the host of the Reimagining Communications podcast. From delivering keynotes around the world to defining best practices, hundreds of well-known companies have relied on Matt’s expertise and research for their current and future omni-channel communication initiatives. As Head of Communications Insights & Experience at Broadridge, Matt brings invaluable market research and consulting expertise to clients relative to benchmarking, customer experience optimization, and digital transformation.

Do you have a question or interview idea for Matt? Let him know.

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