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Member Service and Engagement

Make an impact with your correspondence, statements, bills and wellness programs

Merging high-volume communications with targeted and personalized health, benefit, and behavioral messaging can provide better outcomes while reducing operational expenses.

Included Products

Omni-channel Delivery

Improve design and readability, distribute communications across both print and digital channels, maximize postage discounts, and help manage the cumbersome return mail process.

Engagement Tools

Engage members with promotions for living a healthy lifestyle, maximizing benefits and reducing shared expense, and information for managing chronic health conditions.

Member Service and Engagement Communications

Explanation of Benefits (EOB) with checks
Premium bills
Letters and general correspondence
Appeals communications and forms
Chronic health management and healthy living programs
Direct marketing

See Product Specifications

Video

Healthcare Communication Solutions

Support the wellness journey and your business objectives while delivering healthier outcomes.

Infographic

2020 CX and Communications Trends for Healthcare

eBook

Healthcare Communications – From Required to Inspired

Enhance the Member Experience with Communications

Resource

Enhance the Communications Experience

Case Study

Reducing Costs and Optimizing Operations with a Modern Technology Platform

Resource

Print and Postal Optimization Suite

Resource

No Touch Return Mail

Resource

Online Banking Channels

Resource

Communications Insights

Podcast

Reimagining Communications with Matt Swain

Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities

Let’s talk about
what’s next for you

Our representatives and specialists are ready with the healthcare expertise and communication solutions you need.

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