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Insurance

Communication solutions that connect your customers, agents and brand

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Manage costs and address compliance requirements while improving the customer and agent experience with omni-channel communication solutions.

Communications CX: Insights and Implications
Report
CX Insights to Connect With Customers
2020 Customer Experience and Communications Trends Survey
Webinar
2020 Customer Experience and Communications Trends Survey
Use Your Communications to Grow Your Business
Video
Use Your Communications to Grow Your Business
Communications Insights
Resource
Communications Insights
Photo: Individuals sitting around a desk access essential communications, such as bills and statements, different ways, including on paper and tablets
Resource
Broadridge Communications CloudSM
Reimagining Communications with Matt Swain
Podcast
Reimagining Communications with Matt Swain
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Insurance Solutions

Increase cross-selling by proactively engaging customers with omni-channel communications tailored to life events.

Reach customers across multiple channels with one connection

Deliver your customer communications, such as bills, policies, notices and letters, across a range of channels, including print and postal, email, text and more than 10 emerging digital channels – and gain immediate access as new channels emerge.
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Engage customers with personalized, contextual experience

Use marketing and personalization tools to enhance customer communications – from summarizing the relationship to suggesting policy updates or product changes based on life events. Make it easy for customers to take action, such as pay, buy, enroll, consent and share.
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Transform data into customer and communications insights

Our patented rapid onboarding solution accelerates your access to the Broadridge Communications Cloud; and our robust, compliant data management and archival solution optimizes omni-channel delivery while leveraging analytics to support the customer lifecycle.
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Control the communications life cycle

Improve transparency and efficiency through robust tracking and measurement of all communications while meeting regulatory, compliance and security requirements.
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Insurance

A robust platform, delivering 5B+ communications annually

80%+
North American households reached.
5K+
Brands trust Broadridge to deliver their essential communications.
95%
U.S. consumers connect to the channels in the Communications Cloud.
Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities

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