Improve the member and patient experience across the wellness journey

Turn your member and patient touchpoints into personalized, engaging experiences that increase loyalty and market share while reducing regulatory risks and operational costs.

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Overview

Enhance satisfaction while reducing compliance risk and costs. Partner with us to elevate your healthcare communications from start to finish.

Create compliant, engaging communications that empower your team, engage members, and drive results across every channel.

Onboard members seamlessly with personalized ID cards, welcome kits, and streamlined enrollment communications.

Merge high-volume messaging—statements, bills, wellness programs—with targeted outreach to improve outcomes and reduce costs.

Optimize member and patient communications, from statements and EOPs to claims, with seamless insurer and provider collaboration across channels.

Increase engagement and efficiency with Broadridge’s digital transformation experts, delivering savings and results at every touchpoint.

Secure, compliant, and cost-effective results

Confidently connect with patients and members using a platform with ISO, PCI, HITRUST, and HIPAA certified privacy and compliance measures.

$1M+
annual savings
Streamlined marketing led to budget reprioritization for U.S. insurer
10,000
fewer calls/month
Statement redesign cut client call center inquiries
$500K
saved annually
U.S. health plan lowered mail costs
Communications Insights

Discover the latest customer communication insights and trends

What's next for your business?

We want to hear more about what you need to improve your business and drive transformative innovation, efficiency, and growth.

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