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Digital Experience Management

Deliver relevant, dynamic essential communications

Transform static essential communications into interactive, personalized experiences. By making it easy for your customers to seamlessly authenticate and take action, you can create powerful engagement opportunities. Better digital experiences start here.

Create interactive and responsive digital experiences

Enhance essential communications with data-driven content and marketing offers to create customer engagement and revenue opportunities.

Interactive Content and Features

Bundle Content for Convenience

Self-Service, Drag-and-Drop Functionality

Global Change Management

Integrated Workflow and Business Rules

Analytics and Reports

Deliver dynamic digital communications

With a holistic design and delivery platform, you can transform your transactional communications into even stronger customer touchpoints — ones that drive customers to the next-best action.

Transform Your Digital Communications

Create and manage mobile-first, responsive experiences without the need for coding
Influence customer behavior and drive engagement with customized HTML5 microsites, emails and texts
Provide customers with frictionless authentication to easily engage and take action
Incorporate behavioral data to identify upsell opportunities and generate additional revenue
Reduce time to market by creating templates that can be easily implemented and repurposed
Increase traffic to your website and apps while pushing engaging experiences to customers
Leverage next-gen message delivery and security technology
Guaranteed delivery supported by business rules (i.e., printed e-fail letter is sent if primary and secondary delivery channels fail)

See Product Specifications

Video

Digital Experience Management

Transform your digital communications into data-driven customer touchpoints with Digital Experience Management, a next-gen design and delivery platform.

How We Can Help

A robust platform, delivering 5B+ communications annually

80%+

North American households reached.

5K+

Brands trust Broadridge to deliver their essential communications.

95%

U.S. consumers connect to the channels in the Communications Cloud.

Communications CX: Insights and Implications

Report

2020 CX and Communications Trends

eBook

Required Communications, Meet Inspired Communications

Resource

Communications Insights

Resource

Reimagine Your Essential Customer Communications

The Broadridge Communications Cloud^SM engages customers with dynamic, omni-channel essential customer communications, enabling brands and consumers to interact in new ways.

Press Release

Broadridge Acquires ActivePath, Further Enhances Platform to Help Clients Accelerate Digital Adoption

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