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Digital Experience Management

Deliver relevant, dynamic essential communications

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Transform static essential communications into interactive, personalized experiences. By making it easy for your customers to seamlessly authenticate and take action, you can create powerful engagement opportunities. Better digital experiences start here.

Create interactive and responsive digital experiences

Enhance essential communications with data-driven content and marketing offers to create customer engagement and revenue opportunities.

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Interactive Content and Features
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Bundle Content for Convenience
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Self-Service, Drag-and-Drop Functionality
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Global Change Management
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Integrated Workflow and Business Rules
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Deliver dynamic digital communications

With a holistic design and delivery platform, you can transform your transactional communications into even stronger customer touchpoints — ones that drive customers to the next-best action.

Transform Your Digital Communications

  • Create and manage mobile-first, responsive experiences without the need for coding
  • Influence customer behavior and drive engagement with customized HTML5 microsites, emails and texts
  • Provide customers with frictionless authentication to easily engage and take action
  • Incorporate behavioral data to identify upsell opportunities and generate additional revenue
  • Reduce time to market by creating templates that can be easily implemented and repurposed
  • Increase traffic to your website and apps while pushing engaging experiences to customers
  • Leverage next-gen message delivery and security technology
  • Guaranteed delivery supported by business rules (i.e., printed e-fail letter is sent if primary and secondary delivery channels fail)
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Digital Experience Management

Transform your digital communications into data-driven customer touchpoints with Digital Experience Management, a next-gen design and delivery platform.

How We Can Help

A robust platform, delivering 5B+ communications annually

80%+
North American households reached.
5K+
Brands trust Broadridge to deliver their essential communications.
95%
U.S. consumers connect to the channels in the Communications Cloud.

“Digital transformation is the key to driving customer experience, and customer experience is the key to competing in the age of the customer.”

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Communications CX: Insights and Implications
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2020 CX and Communications Trends
Required Communications, Meet Inspired Communications
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Required Communications, Meet Inspired Communications
Communications Insights
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Reimagine Your Essential Customer Communications
The Broadridge Communications CloudSM engages customers with dynamic, omni-channel essential customer communications, enabling brands and consumers to interact in new ways.
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Broadridge Acquires ActivePath, Further Enhances Platform to Help Clients Accelerate Digital Adoption
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Utilities

Engage customers with personalized, contextual experiences

Reach, engage, transform and control your communications from one integrated, omni-channel platform with the Broadridge Communications CloudSM for utilities. Explore the solution.
Digital Experience Management
Document Composition
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