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Document Composition

Send relevant communications that get results

Create targeted, personalized content that engages members with relevant promotional, educational and wellness information. By leveraging the communications your members read most – EOBs, invoices, statements and enrollment materials – you can enhance the member experience, demonstrate value and improve outcomes.

Self-service marketing and promotional tools to plan, design and deliver personalized essential communications that make an impact

Whether it's sending a member letter or executing a multifaceted wellness campaign, our Document Composition tools make it easy to create original content or leverage existing content, define your target audience and distribute print communications.

Self-Service Interface
Predefined Templates
Supports all Document Types
Content Libraries
Approval Workflows
Integrated with Broadridge Production Controls

Engage Members with Powerful Communications

Document Composition

Create member communications that get results

  • Develop and manage multiple content types, including text, graphics and inserts
  • Prioritize content to ensure the most important message is presented to each member


  • Perform pre-production testing and validation before pieces go to press
  • Configure approval workflows based upon specific business user requirements
  • Gain greater efficiency through integration with Broadridge print, mail and archival operations

Reimagine Communications

Reimagine essential communications as an opportunity to drive member engagement, efficiencies and business results.

How We Can Help

A robust platform, delivering 5B+ communications annually

Transactional printer.
North American households reached.
Patents for technology innovations issued by U.S. Patent and Trademark Office.
Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities

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what’s next for you

Our representatives and specialists are ready with the solutions you need to advance your business.