Omni-channel Delivery

Connect with customers on 12+ digital channels and print

• Print and Mail – optimize print output and postal savings with our automated print-anywhere factory controls, digital press technology, commingling, automated return mail and more
• Presentment – through API, hosted web pages and mobile apps, ensure your customers, third parties, and customer care team are all on the same page
• Notifications – via Email, SMS, and App, notify your customers as quickly as possible that their content and important information is available. If a notification fails, we can mail your customer a letter along with the content, letting them know of their non-deliverable notification.
• Secure Email – push communications securely and directly to your customer’s inbox, mimicking traditional physical mail delivery in the digital world
• Interactive Microsites – create frictionless, personal multi-media experiences that can be targeted with a specific call to action, helping reduce call center times, increase payments and much more
• Online Banking – enable your customers to view their bills at their personal bank and facilitate automatic payment options, which help you get paid on time, every time
• Personal Cloud – as an emerging channel for document delivery, integrate to the top providers your customers are using, including Box, doxo, Dropbox, Evernote, Google Drive, and Microsoft OneDrive

Improve the customer experience

• Provide a seamless experience across print and digital channels by including a QR code on printed statements that link to interactive digital experiences, making it easy for customers to pay, buy, enroll, and share
• Send customers relevant messages, encouraging them to enroll in digital services, make a payment, learn more about other offerings and more

Gain insights

• Gauge the effectiveness of communications and campaigns by measuring cross-channel performance with in-depth analytics
• Get campaign results and leverage insights to improve the next customer touchpoint