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About Broadridge

Omni-channel Delivery

Deliver relevant, personalized communications across
digital and print

Reach customers on 12+ digital channels and print – seamlessly.

Use print to accelerate digital

With one point of integration, connect to customers on the channels they prefer – and improve the communications experience, drive engagement, and accelerate digital adoption.

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Print and Mail
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Presentment
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Secure Email and Notifications
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Interactive Microsites
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Personal Cloud
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SMS

Connect with customers on 12+ digital channels and print

  • Print and Mail – optimize print output and postal savings with our automated print-anywhere factory controls, digital press technology, commingling, automated return mail and more
  • Presentment – through API, hosted web pages and mobile apps, ensure your customers, third parties, and customer care team are all on the same page
  • Notifications – via Email, SMS, and App, notify your customers as quickly as possible that their content and important information is available. If a notification fails, we can mail your customer a letter along with the content, letting them know of their non-deliverable notification.
  • Secure Email – push communications securely and directly to your customer’s inbox, mimicking traditional physical mail delivery in the digital world
  • Interactive Microsites – create frictionless, personal multi-media experiences that can be targeted with a specific call to action, helping reduce call center times, increase payments and much more
  • Online Banking – enable your customers to view their bills at their personal bank and facilitate automatic payment options, which help you get paid on time, every time
  • Personal Cloud – as an emerging channel for document delivery, integrate to the top providers your customers are using, including Box, doxo, Dropbox, Evernote, Google Drive, and Microsoft OneDrive

Improve the customer experience

  • Provide a seamless experience across print and digital channels by including a QR code on printed statements that link to interactive digital experiences, making it easy for customers to pay, buy, enroll, and share
  • Send customers relevant messages, encouraging them to enroll in digital services, make a payment, learn more about other offerings and more

Gain insights

  • Gauge the effectiveness of communications and campaigns by measuring cross-channel performance with in-depth analytics
  • Get campaign results and leverage insights to improve the next customer touchpoint

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