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About Broadridge

Press Release

Broadridge Launches ‘Intelligent Reports’ Solution to Enable Brokers and Dealers to Comply with Upcoming Regulatory Requirements

Partners with Doxim to Produce Client Relationship Model Investor-Facing Reports

TORONTO, March 30, 2015 – Broadridge Financial Solutions, Inc. (NYSE: BR) has launched an end-to-end reporting solution that allows investment brokers and dealers to meet upcoming fee and performance reporting requirements under Canada’s Client Relationship Model, Phase 2 – or “CRM2” – regulatory initiative, which goes into effect July of next year. The new “Intelligent Reports” solution provides complete workflow support to capture, aggregate and process account charges and compensation and performance data in a clear and engaging format for clients.

The solution is based on Doxim Inc.’s Digital Document Factory (DDF) technology, and is available as a stand-alone service or can be integrated with Broadridge’s multi-feature, Intelligent Account Statement service.

“The new CRM2 reports will require complex computations based on data from multiple internal and external dealer sources,” said Donna Bristow, vice president, business management & operations, Broadridge Investor Communication Solutions, Canada. “Implementing and interfacing with these systems is a major undertaking for Canadian investment dealers and brokers. The Intelligent Reports solution allows firms not just to meet upcoming requirements but to make a meaningful and positive change in how they communicate with clients.  It also supports a systemic shift towards more modern, carbon-friendly document delivery, and helps drive costs out of the process.”

“Together with Broadridge, we are tackling the challenge of helping our clients meet the July 15, 2016 CRM2 deadline in two steps,” said Patrick Masset, executive V.P. sales and client experience, Doxim Inc.  “First, we will help investment brokers and dealers meet the regulatory deadline. Once our system is operational for clients, they will then have a modern platform from which they can further enhance their client communications, including account statements.”

The two reports, known as the Report on Charges and Compensation and the Annual Performance Report, must be sent annually by investment brokers and dealers to their clients.  Broadridge’s Intelligent Reports service comprises several systems and interfaces. Doxim DDF will provide the graphic design and composition, using XML data feeds for clearer, more engaging client reporting and aligned with user preferences for mail and/or electronic access. Investment dealers and brokers will also have the option to provide tailored messaging in the reports and to integrate newsletters and similar documents into the process. 

About Doxim:

Doxim builds and delivers a suite of Customer Communication Management solutions including automated client onboarding software, cloud-based enterprise content management, and advanced document processing solutions for Financial Service Providers and their outsourcing partners. These solutions are used by thousands of clients in wealth management, investment brokerage and  banking to create, deliver and manage business critical documents and content more efficiently and cost effectively. Doxim solutions help these organizations to improve client communications, streamline document access and meet the stringent compliance requirements associated with transactional document processing. Find out more at

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