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The Health Engagement Hub

Simple, personalized and highly scalable solutions for the entire healthcare journey.

The Health Engagement Hub

Discover how the Health Engagement Hub can help you create, manage and deliver personalized, impactful and accurate healthcare communications to improve member and patient experiences.

Combining GoMo Health’s BehavioralRx®, an evidence-based science of behavioral engagement that leverages proven cognitive and psychological techniques, with Broadridge’s omni-channel communications and content management engagement platform, the Health Engagement Hub enables healthcare plans to maximize each member and patient touchpoint across the continuum of care – leading to healthier decisions.

Benefits of the Health Engagement Hub:

  • Reach members and patients across multiple channels through seamless SSO and API integrations: print on demand (POD), digital, email, SMS and emerging channels, such as microsites and personal cloud services
  • Drive engagement with personalized content using a centralized library and self-service tools, including marketing, sales and education materials (e.g., welcome kits, care management materials and brochures)
  • Make it easy for members and patients to take action with care management navigation tools that provide personalized, relevant information for each user
  • Aggregate data and gain insights to form a holistic view based on member and patient actions and behaviors with real-time feedback via assessments, surveys or direct response questions, helping to prove ROI and drive engagement decisions
  • Manage collateral and meet brand and regulatory guidelines through a centralized content management and UI ordering portal
  • Help meet data privacy, security, and regulatory requirements: Broadridge is Health Insurance Portability and Accountability Act (HIPAA) compliant and HITRUST CSF certified

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