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January 26, 2021
Dear Broadridge Client:
As 2021 gets underway, I hope that you, your families and colleagues are doing well. The new year has come with the unfortunate continuation of the pandemic and other challenges. I am pleased to provide this update on Broadridge’s readiness and preparedness to complete, without interruption, the critical work we do for you.
Our production facilities in North America and around the world have remained fully operational throughout the pandemic. Ahead of the upcoming tax and proxy seasons, we have undertaken extensive technology review and load balancing measures to assure continued high levels of client service irrespective of market volatility. Globally, but especially in the EMEA region, a tremendous amount of work has been completed to implement SRD II – a sweeping new regulation.
With respect to our trade processing platforms, we successfully met the demands brought on by the market volatility and increased volumes early in the pandemic and continue to closely monitor our systems in preparation for potential future volume spikes. In addition, in an environment with renewed cybersecurity concerns, we continue to be vigilant in protecting your critical business and customer data.
We continue to deliver on our commitments to you as we remain focused on the health and safety of our associates. Our associates performing essential services who have been working on-site throughout the pandemic continue to operate safely as they process and disseminate key regulatory and other communication materials. We continue to leverage medical experts to review safety protocols and emerging issues, including vaccine distribution.
We sincerely thank you for the trust you place in us and the opportunity to serve your critical business needs. We look forward to our continued partnership and always welcome your questions and thoughts about how Broadridge can further support your needs.
President, Broadridge Financial Solutions, Inc.