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Consumer Preference and Profile Management

Verify consumer identities and manage their preferences efficiently

Streamline the management of consumer profiles – from initial identity validation to capture, maintenance and audit of consumer preferences across channels. Enabling consumers to securely manage their delivery instructions builds better connections, captures their attention and increases brand loyalty.

Build comprehensive consumer profiles

Combines consumer information with data derived from their use of channels and third-party sources to generate comprehensive profiles that will enable you to better understand and deliver communications that meet their needs.

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Validate Consumer Identities
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Simplify Preference Management
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Manage Paper Suppression
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Maintain Consumer Profiles
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Support Brands with Hosted UI
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Address Compliance Needs

Build and Oversee Optimal Consumer Profiles

Consumer Preference and Profile Management

Supporting all channels, all customers

  • Validates consumer identities and empowers them to maintain their profile information
  • Manages delivery and notification preferences across channels

  • Supports enterprise, business units and document-type levels
  • Aggregates consumer preferences into a single view for insight
  • Integrates with print to suppress appropriate paper documents

Reimagine Communications

Reimagine essential communications as an opportunity to drive customer engagement, efficiencies and business results.

How We Can Help

A robust platform delivering 5B+ communications annually

North American households reached.
Brands trust Broadridge to deliver their essential communications.
Consumers connected to the channels in the Communications Cloud.
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