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Amid this period of ongoing change, with the potential for continued market volatility, Broadridge stands ready to help you navigate what’s next. Our highest priorities are keeping our associates safe and ensuring our ability to serve our clients. View resources.

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Contextual Communications Across the Wellness Journey

With almost half of members (48%) citing they would switch insurance providers if they experienced challenges with their communications, creating an optimal member and patient communications experience is imperative.

Matt Swain shared results from Broadridge’s 2020 CX and Communication Trends survey at our recent webinar. Find out what members and patients think about the communications they receive, how to get them to go digital, and ways to create contextual communications. Watch on-demand.

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