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The right insights, right now

Access the latest news, analysis and trends impacting your business.

Webinar

2019 Customer Experience and Communications Trends Survey

Kick off 2019 with the latest insights into customer communications.

Customer Experience

Join us on February 13 at 2 p.m. EST to learn about CX and communications trends for 2019. Matt Swain, communications industry expert, will reveal what customers are really thinking when it comes to the communications they receive from their providers.

Attend this one-hour webinar and discover:

  • What communications consumers prefer to receive in print vs. digital and why
  • Steps providers need to take to motivate their customers to go digital and tactics to avoid
  • Ways to improve the customer experience and communications – proven to increase revenue and loyalty

The survey insights can help inform your customer experience and communication strategies for 2019. Reserve your spot today. All registrants will receive a copy of the presentation and a link to the recording.

REGISTER NOW