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White Paper

Future of Operations: Finding a Home for Fintech

Could new Fintech technologies free your workforce from ‘soulless business processes’ and allow them to focus on value-added client engagement?


When it comes to implementing new technology and properly utilizing Fintech, it appears that the operations functions of asset management firms are often dipping their toes in the water, rather than taking the plunge.

Fintech, if correctly deployed, is a proven alpha-generator in everything from debt and equity issuance to trade finance and commercial insurance.

In this white paper we will explore:

  • Use cases for RPA technology
  • Artificial Intelligence (AI) and Distributed Ledger Technology (DLT)
  • Roadblocks to adoption
  • Managing future expectations
  • Industry Collaboration 

To an outsider, it might look like the financial industry is flourishing: asset managers continue to generate healthy returns, win and retain clients and innovate along the way. We are also safer and sounder after the implementation of new regulation over the last decade. But insiders will know that not everything is rosy. Asset managers continue to grapple with lower fees. New regulation may have shored up the ship, but it continues to make demands on our time, energy and resources.

Despite the various challenges, there is cause for cautious optimism. One bright spot is the increasing sophistication and agility of the operations function—the middle and back offices that manage risk and keep the information, cash and products flowing. Today, information technology advances such as Artificial Intelligence (AI), Cloud Computing, Distributed Ledger Technology (DLT) and Robotic Process Automation (RPA) have the potential to further transform operations, reducing the human workload, squeezing new efficiencies out of processes, and lowering costs. Can the industry find a home for Fintech?

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