Scaling the super-connector: Powering high-volume trading growth in Hong Kong and Stock Connect

Discover how Broadridge helped a Tier 1 Chinese investment bank modernize its Hong Kong trading platform to support higher volumes, cross-border growth and stronger service expectations.

• The client: Tier 1 Chinese investment bank in Hong Kong
• Broadridge solution: Hong Kong Order Management System (HK OMS)

Overview

As trading volumes in Hong Kong grew and cross-border activity with China increased, our client recognized that its legacy OMS could no longer support its growth ambitions. As a super-connector between China and international markets, Hong Kong requires trading technology that can scale with volume and support cross-border workflows.

Broadridge replaced the client’s legacy platform with our Hong Kong OMS, a localized sell-side solution built for Hong Kong and China Stock Connect trading, providing a more stable and scalable foundation for growth.

Challenge

A legacy OMS no longer aligned with the client’s growth ambitions

As business demands and trading volumes increased, the client evaluated options to replace its existing platform. Several challenges had become increasingly pressing:

• System stability and reliability concerns The legacy platform had experienced recurring production issues, creating operational pressure and reducing confidence in the system.

• Limited scalability for expected growth

The legacy OMS was not well positioned to support the client’s expected increase in trading volumes and expanding business activity across Hong Kong and Stock Connect.

• Evolving service expectations

The client was seeking a higher standard of support and service to align with its operational priorities and long-term growth plans.

Solution

A localized Hong Kong OMS built for performance, flexibility and trusted service

Broadridge implemented its Hong Kong Order Management System (HK OMS) to help the client modernize its trading environment and support continued business growth. The solution delivers a robust, localized platform tailored to the Hong Kong market, while supporting the cross-border workflows increasingly central to the client’s business.

It also reflected the client’s confidence in Broadridge, building on an established partnership and extending it into order management.

The implementation included:

• High-touch and low-touch OMS capabilities to support a range of trading workflows
• Localized Hong Kong market functionality, including support for the trading lifecycle and market-specific requirements
• Connectivity across Hong Kong and China markets, including workflows relevant to Stock Connect activity
• A service model backed by Broadridge expertise, providing responsive support, a strong delivery partnership and the ability to meet the client’s implementation requirements within a demanding timeframe

Benefits

A stronger trading foundation for stability, growth and service excellence

By moving to Broadridge Hong Kong OMS, the client established a more modern trading platform better aligned with its current needs and future ambitions.

Key benefits included:

• Greater stability and confidence in the trading platform

The client moved from a legacy environment with recurring production issues to a more stable and innovative OMS used broadly across the Hong Kong market.

• Improved scalability to support business growth

The new platform provides the capacity needed to support increasing order flow, higher trading volumes and expanding cross-border activity.

• Trusted partnership and professional support
  Broadridge combined strong delivery with client-focused support, giving the firm confidence in both the transition and ongoing partnership. Established trust also enabled close collaboration and efficient execution.

More broadly, the implementation positioned the client to better serve its customers, support trading growth in a dynamic market and operate on a platform designed for the demands of Hong Kong and China-connected trading.