OpsGPT

Increase productivity

A single interface providing data and insights across multiple systems with complex workflows

• Reducing research time to identify root cause of fails
• Accelerating research of next best action and integrating workflow to resolve the fail
• Prioritizing key risk items by prioritizing the oldest fails
• Providing insights to better manage workflow and teams through dashboards

Transparency across trade lifecycle

Empowering users to swiftly remediate, reduce, and prevent risks over time

• Personalize the assistance users receive through predictive analytics and actionable insights
• Access richer, harmonized, and contextual data through a unified, universal data model
• Seamless workflows help enhance user adoption for maximum efficiency and scale
• Drive cross-team insights with access to real-time information and workflows

Innovating the back-office

Transforming operations with GenAI in the back-office

• Chat-based LLM interface enables users to directly access data across multiple platforms
• Aids complex research tasks by bringing together transactions, positions, settlement and reference data
• Provides suggested questions and proactive insights based on user persona
• Provides active links to underlying data and applications to complete actions from the chat interface

Innovating Responsibly

OpsGPT was designed with a clear focus on responsible AI practices, addressing the industry’s unique needs and challenges.

Safeguarding Client Data

Data privacy is a key priority for firms. That’s why OpsGPT has advanced technologies and design patterns to mitigate these risks.

The application uses a comprehensive compliance layer to ensure the protection of sensitive business data, personally identifiable information, and proprietary knowledge, allowing our clients to harness the power of LLMs without the risk of data exposure.

Avoiding LLM Hallucinations

The accuracy and reliability of LLM responses are of paramount concern, especially in the financial sector. There are potential challenges related to LLM hallucinations, which can lead to misleading or erroneous information. OpsGPT relies on verified and curated sources to address this challenge, ensuring that the responses it provides are accurate.

Meeting Regulatory Requirements

OpsGPT design pattern includes a compliance layer in the form of an AI agent that monitors the application’s output. Trained on existing compliance rules, all OpsGPT outputs are subject to this scrutiny.

The application architecture is ready to incorporate upcoming regulatory rules as they come into effect, allowing for compliance updates. This proactive approach allows financial institutions to use OpsGPT confidently, knowing that it helps safeguard clients and institutions themselves.

Protecting Your IP

In the competitive landscape of capital markets, safeguarding intellectual property (IP) is imperative. Broadridge places a strong emphasis on protecting its clients’ IP, as well as its own. OpsGPT achieves this by sourcing information directly from Broadridge rather than individual clients, adding an additional layer of security and obfuscation.