Every associate has unique strengths, which, when fully appreciated and embraced, allow them to perform at their best and contribute to Broadridge’s success. By partnering with communities, providing educational opportunities in underserved areas, donating resources to charitable causes, and volunteering our time, we hope to strengthen our communities, protect their most vulnerable members, and share in our collective success.
Our People
We are driven by the success of each of our associates, and we recognize that it is because of their talent, commitment, and hard work, that we continue to deliver outstanding results for our clients. We provide a workplace that fosters a collaborative and supportive culture where everyone feels welcomed, accepted, and empowered to do their best work.
At the center of our associate engagement efforts is the Service-Profit Chain, where engaged associates deliver world-class service, which creates satisfied clients and, in turn, produces strong, long-term value for stockholders.
“Broadridge has always recognized the direct connection between the engagement of our associates and their commitment to delivering outstanding service to our clients. Our dedication to professional development, equitable opportunities, and well-being initiatives underscores our belief that a strong, engaged workforce has a direct relationship to innovation, growth, and client satisfaction. By investing in our people, we empower them to not only drive their individual success, but also the success of our organization.”
Human Capital Management
Our human capital strategies are developed and managed by our Chief Human Resources Officer, who reports to the Chief Executive Officer, and are overseen by the Company’s Board of Directors (Board) and the Compensation Committee of the Board. Our Board believes that human capital management and succession planning are vital to our success. The Board annually reviews the Company’s leadership bench and succession planning. In addition, the Board receives regular updates on talent and other human capital matters, such as culture, attrition, and retention. The Compensation Committee’s oversight includes initiatives and programs that concern our culture, talent, recruitment, retention, and associate engagement.
Associate Engagement
We regularly conduct surveys to assess associate engagement and determine if and how perspectives have changed over time. For example, we conduct an annual associate engagement survey through the Great Place to Work® program. Our surveys allow our associates to share their views on our workplace and the importance of various aspects of work life, among other topics. The themes and insights are shared with our Executive Leadership Team (ELT) and have been instrumental in shaping our approach to planning for the future of our workplace.
See Our Great Place to Work Awards
Broadridge Culture and Values
Broadridge enables better financial lives by powering investing, governance, and communications. We fulfill our purpose by helping our clients and our industry operate, innovate, and grow by delivering for our clients every day while driving transformation for the future. Our culture is underpinned by our philosophy and values depicted below.
This dynamic representation of our organizational culture and core values is a part of our strategy and is an affirmation of who we are, what we stand for, and how we aim to inspire our stakeholders.
Talent and Development
We believe that our associates are among our most important assets. Our talent acquisition mission is to identify, attract, and retain talented individuals into our business to efficiently and effectively meet our ever growing and dynamic business needs. Encouraging professional development not only enhances the value that associates bring but also increases engagement, embodying a core part of our culture. Broadridge recognizes that developing and maintaining a diverse workforce with individuals from all backgrounds, experiences, and identities is critical to our continued growth and success.
Our global talent strategy extends across five pillars:
Attract
A strong brand that highlights our associate value proposition with the Company’s values, culture, and benefits.
Select
A recruitment process that assesses candidates’ skills, experience, and alignment with the Company’s culture and values.
Develop
Provide ongoing training and development opportunities to enhance associates’ skills and knowledge. Create personalized development and targeted plans for each associate that align with their career goals and the Company’s strategic objectives.
Retain
A comprehensive retention strategy that includes a supportive work environment and opportunities for career advancement. Conduct regular performance reviews, provide constructive feedback and hold career discussions with associates to keep them engaged and motivated.
Succession Planning
Talent pipelines to ensure that the Company has the necessary skills and expertise to meet future challenges.
Broadridge University
Broadridge University is key to a successful business path. More than just a learning management hub, it offers a comprehensive suite of online courses, virtual and on-site training, and leadership programs, such as peer groups, which promote professional development and leadership skills. This global business toolkit also gives participants an opportunity to keep apprised of the Company’s ethics and compliance requirements, learn new skills and competencies, develop core talents, and expand areas of expertise.
Learning and Development
Broadridge provides educational opportunities, including formal classes, training programs, and events. Our associates have access to thousands of online courses covering business, leadership, technical, and function-specific topics through our eLearning Curriculum and LinkedIn Learning partnership. We also partner with Intuition to make available dozens of financial services industry tutorials.
We employ both virtual and blended (virtual and in-person) approaches for developing our senior leaders. Through our partnership with ExecOnline, we offer career-enhancing virtual certificate programs from top business schools to Broadridge leaders.
As a Fintech leader in our industry, we empower associates to learn and grow as subject matter experts in the financial markets. In turn, this enables associates to offer clients deep expertise, and adds value to their own career development and skillsets.
Learn more about our Learning and Development ProgramsOpens in new window(PDF :KB)
Ethical Standards and Compliance Training
Broadridge provides all associates with six mandatory ethics and compliance training courses annually. Courses cover the following: Code of Business Conduct and Ethics, Security Awareness, Anti–Harassment and Discrimination, Enterprise Risk Management, Business Continuity Planning and Crisis Management, and Global Privacy. Certain additional annual training such as Anti-Bribery and Corruption, Antitrust, Anti-Money Laundering, Insider Trading, and Transfer Agent Compliance training is required for specific groups depending on their job functions, location and/or other criteria.
Leadership Academy
We strive to foster an environment that supports career enrichment and leadership development opportunities. Encouraging and rewarding professional development is a core part of our culture and our annual goal-setting process, which are dedicated to investing in our most important asset.
With the right tools, we believe our associates can accomplish anything. Individual growth and success as an associate come with regular professional learning. These opportunities ensure that our associates are motivated and will be able to make lasting contributions to Broadridge, our clients and, most importantly, themselves.
Leader’s Edge
The Leader’s Edge program is meant for high potential executives to develop the essential skills and knowledge needed to excel in their current roles and prepare for future leadership opportunities. This program leverages both virtual and in-person sessions to support participants in building a strong network of peers and C-suite mentors.
Talent Acceleration Program
The Talent Acceleration Program is designed to assist associates with their career development through cross-functional team projects, developmental experiences, and cross-business networking opportunities. The curriculum allows them to develop comprehensive business knowledge, advanced leadership competencies, strategic planning capabilities, and cross-functional teamwork skills. Associates gain access to a broad network of resources and accelerate their potential to reach their leadership and career aspirations.
Leading People: Foundations
The Leading People: Foundations program is for our associates who are new to management. This program accelerates manager development, associate engagement, and the ability to leverage a team to deliver business results. Active participation in this global curriculum facilitates global leader connection and collaboration between business units and geographies, enhancing our vibrant leadership culture.
Leading People: Advanced
Associates already serving as managers have access to our Leading People: Advanced program which supports the continued development of essential leadership skills such as aligning their team to Broadridge’s business strategy, thinking critically about business problems, and developing adaptive and inclusive teams. The curriculum is refreshed annually to support experienced frontline leaders in navigating successfully the challenges they face.
Individual Contributor Leadership
The Individual Leadership program helps individual contributors enhance the skills that lead to greater professional influence and performance. The curriculum includes emotional intelligence, cross-cultural communication, inclusion, connectedness, and tips to sustain a high level of engagement.
Dynamic Leadership Development through Peer Groups
Across our organization—spanning all positions and locations worldwide—our executive leaders and associates are a dedicated, dynamic, highly skilled, and fully engaged team. All Broadridge leaders belong to peer groups that meet eight times per year to explore leadership topics and share their personal leadership experiences and best practices for creating an inclusive and engaging workplace.
Technology Academy
Broadridge is proud to offer our technology associates with resources to supplement their career journeys. Our Technology Skills Development Framework allows associates to grow as technology experts and leaders in the organization. This framework provides a comprehensive system of elements to help our associates grow and develop in their careers as information technology professionals and enhances global talent mobility by creating leadership exposure for future opportunities. It also provides assistance in attaining higher levels of technical proficiency and overall career development. The framework includes clear career pathways, a library of thousands of courses and skill assessments through our partnership with Udemy, and support in preparing for the Agile Certified Practitioner (ACP®) examination.
Partnerships for Development of Talent
Early Career Programs
At Broadridge, we are committed to expanding opportunities for the next generation of talent. We partner with universities, such as Stony Brook University, Cornell, and the University of Michigan, as well as organizations like the Thurgood Marshall College Fund, to support students through professional development workshops, mentoring, and internships. These partnerships help students gain valuable life skills and experiences that prepare them for successful careers.
Additionally, we collaborate with non-profits like NPower and the All Stars Project to provide internship opportunities that create pathways for young professionals to learn and grow. Through our Management Training and Career Foundations Programs, we invest in developing college graduates, equipping them with the tools and experience needed to become future leaders.
The Women’s Bond Club Rising Star Award
The Women’s Bond Club (WBC) focuses on the advancement of women in financial services. Through programs like the Rising Star Awards, the WBC helps cultivate the next generation of leading women who will shape the industry. Each Rising Star is recognized for their exemplary leadership qualities in their professional roles and commitment to fostering a diverse and inclusive work environment. As a Corporate Member Firm, Broadridge nominates a WBC Rising Star each year to honor an emerging leader and recognize their accomplishments in the financial services industry.
Nicsa Rising Star Program
Nicsa’s Diversity Project North America (DPNA) is committed to providing mentorship, networking, and career development opportunities to diverse, aspiring leaders in the asset management industry. The Rising Star Program is a meaningful way to celebrate and cultivate the next generation of diverse leaders, and provides nominated Broadridge associates with coaching, leadership training, and invitations to industry roundtable discussions.
Performance and Development
A key component of associate development at Broadridge is the performance and development process, which empowers associates to manage their performance and build their careers.
Our framework helps associates maximize the value they bring each day to work and helps them thrive and grow in their careers. We value goal-setting, developing skills, exceeding the expectations of our shareholders, and measuring impact and accomplishments. Through our performance and development process, Broadridge advances our practices for engaging and developing our talented associates and improves leadership accountability surrounding the performance appraisal, feedback and career development processes.
Associate Compensation, Benefits, and Health and Wellness
In addition to competitive compensation and other incentive programs, Broadridge offers a broad selection of benefits as part of our total rewards package to support our associates at every stage of life and career. Our flexible and high-value benefit options are designed to promote physical, emotional, social, and financial well-being—at home and at work.
This includes healthcare and insurance benefits, health savings accounts, pre-tax commuter benefits or green transport tax savings programs, life and disability insurance, business travel accident insurance, charitable gift matching, and an on-site health center.
Our top priority is ensuring the health, safety, and welfare of our associates. We continuously improve our processes and promote the comprehensive safety of our facilities. Additionally, we take proactive measures to provide support that focuses on managing and improving health and wellness.
Services include online health assessment tools, digital health coaching support, medical decision support tools, chronic disease management tools and programs, and wellness discount programs. See also “Health and Safety Policies and Programs” below.
Employee Assistance Program
Through professional counselors, this service provides confidential off-site counseling to associates and their dependents for problems such as substance abuse, marital difficulties, parent/child conflicts, and many other areas of concern. The program also provides qualified referrals and resources for finding child and elder care, legal consultations, financial resources, as well as articles, podcasts, videos and on-demand trainings to support associate well-being.
Time Off and Leave Benefits
In addition to vacation, sick time, and personal floating holidays, Broadridge offers a comprehensive time off and leave program to ensure associates have the flexibility they need to care for planned and unplanned life events. The program includes, but is not limited to, Flexible Paid Time Off, Volunteer Time, Bereavement, Disaster Leave, Jury Duty, Voting Time, FMLA, Domestic Partner Caregiver Leave, Short and Long-Term Disability, Parental Leave, Military Duty Leave, and Personal Leave. For example, Broadridge provides all eligible U.S. associates with nine weeks of paid new parent leave for any birth, finalized adoption, or foster care placement.
Back-up Care
Eligible U.S. and UK associates can access back-up child, adult, or elder care per family member at subsidized rates.
Tax-advantaged Accounts
U.S. associates can contribute pre-tax dollars to a Health Savings Account or Health Care Flexible Spending account to set aside funds to pay for eligible health care expenses. Broadridge will make a contribution to these accounts as well. Associates can also contribute pre-tax dollars to a Dependent Care Flexible Spending Account to pay for eligible dependent care expenses.
Scholarship Program
Each year, in association with the National Merit Scholarship Corporation, Broadridge sponsors college scholarships for qualified, high-achieving college-bound students who are the children of U.S. associates.
Commitment to Fair Wages
We are committed to paying a fair wage for our hourly associates, which starts with our minimum wage in the U.S. that is compliant with all federal, state and local requirements.
Tuition Reimbursement
Regular full-time U.S. associates are eligible for reimbursement of tuition costs up to $5,250 per year.
Flexible Workplace
We recognize the importance of work-life integration and have designed our workplace to provide associates with three work modes: On-site, Hybrid, and Off-site. Hybrid offers flexible on- and off-site work options, and with the right combination of in-office education, collaboration, mentorship, and career development, we have been able to achieve presence with purpose.
Health and Safety Policies and Programs
We are committed to providing a safe workplace and we continuously strive to meet or exceed all laws, regulations and accepted practices pertaining to workplace safety. We have developed extensive safety policies, standards and procedures to which all associates are required to comply and which all outside vendors and contractors are required to follow.
Our policies are based on both U.S. Occupational Safety and Health Administration standards and site-specific guidelines to ensure that associates work in a safe and healthy environment. We also have full-time dedicated safety managers at certain locations to ensure protocol compliance and protection.
The Broadridge Production Safety Management Program and Canada General Safety Rules sets forth our safety procedures and policies covering our North American production facilities. The programs provide annual safety training for all facility employees and monthly inspections and audits of all our facility sites. In addition, all safety-related incidents are tracked by our data management system.
Our rigorous approach to health and safety is ingrained in our culture and mandates safety training personalized to specific roles and responsibilities. We leverage technology to deliver effective training programs and ensure accurate and responsive tracking, including a standardized database with regulatory safety processes.
We provide an on-site wellness center at our Edgewood, NY production facility staffed with a physician, nurse practitioner, physician assistant, and nutritionist who provide a wide variety of medical services at no cost to our associates. We provide care for acute illness and injuries, preventive care, and management of chronic diseases. Furthermore, we offer health webinars covering a wide variety of topics, including work-life balance.
Health Care Transportation & Lodging Benefits
At Broadridge, our top priority has always been the health and safety of our associates. We also remain committed to cultivating a culture of inclusion, where all associates are treated equitably and with respect. Our U.S. benefits offering currently includes travel allowances for certain types of health care. To ensure all associates have the ability to get the care they need, our medical plan covers certain travel-related expenses necessary for plan participants to receive covered health services if access to such in-network care is not available within 100 miles of the plan participant’s home.
Mental Health Programs
We have implemented several programs to help our associates with mental health matters, including the following:
- An Employee Assistance Program through which our associates have access to free counseling and other services
- Webinars on various mental health topics throughout the year and virtual meditation and yoga classes bimonthly
- An increased number of emergency backup care services for our U.S. associates
- An associate-led network, the Disability Equity Associate Network (DEAN), sponsored by the CHRO, that has a focus on mental health support and serves as another resource for associates in relation to mental health
Our Communities
We believe that no one achieves success on their own, which is why we have created a culture at Broadridge to empower others to achieve more—whether business partners or underserved communities where we work and live.
We strive to provide each of our associates with the tools they need to contribute to the issues that matter to them through our Volunteer Time Off and Matching Gift Program. In 2024, we launched a Volunteer Grants program, empowering our associates to convert their volunteer hours into tangible support for our non-profit community partners beginning in fiscal year 2025. In addition, our Broadridge Foundation focuses on providing resources that can further the education of at-risk youth. We believe that every child should have the opportunity to learn, grow, and thrive.
Yet, for far too many young people around the world, gaining access to a basic education is challenging— even impossible. Broadridge is committed to changing that reality. Over the years, we have expanded our reach to include social justice and other humanitarian efforts.
Learn more about the Broadridge Foundation and the work in our communities
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| Table Heading | |
|---|---|
| +1 800 353 0103 | North America |
| +442075513000 | EMEA |
| +65 6438 1144 | APAC |