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As a leading provider of technology, communications and data and analytics solutions to businesses around the world, it is critical that Broadridge understands, embraces and operates in a multicultural environment. Every associate has unique strengths, which, when fully appreciated and embraced, allows everyone to perform at their best and leads to Broadridge’s success.
Our goal is to ensure our associates at every level of the organization better represent the diversity of the clients we serve and communities in which we work. By partnering with community organizations, providing educational opportunities in underserved areas, donating resources to charitable causes and volunteering our time, we hope to strengthen our communities, protect their most vulnerable members and share in collective success.
“Our unique culture is centered around the Service-Profit Chain with engaged associates that are focused on delivering for our clients.”
We are driven by the success of each of our associates, and we recognize that it is because of their hard work, talent and commitment that we continue to deliver outstanding results for our clients. That’s why we provide a workplace that fosters a collaborative and supportive culture where everyone feels welcomed, accepted and empowered to be their best.
At the center of our associate engagement efforts is the Service-Profit Chain, where engaged associates deliver world-class service, which creates satisfied clients and, in turn, produces strong, long-term value for stockholders.
We are committed to diversity and inclusion, and pursue both top-down and bottom-up approaches to advancing diversity and inclusion initiatives and values into our culture. This is reflected in the varying backgrounds of our over 12,000 associates working in 17 countries around the globe.
Broadridge recognizes that developing and maintaining diverse talent, and having people of all backgrounds, experiences and identities is not only an important social obligation, but also a critical component to our continued growth and success in providing award-winning service for our clients and, ultimately, in creating value for stockholders.
Broadridge is a place where each of our associates can bring their full self to work every day. We are stronger and more innovative when we give everyone their due respect and embrace each other’s similarities, differences and unique perspectives. By providing our associates the tools and support they need to perform at their best and demonstrating that their contributions are valued, Broadridge fosters a culture of empowerment where everyone can succeed.
To further this commitment, our executive leadership team has taken prominent steps. First, our CEO, Tim Gokey, joined 190 of New York's top leaders in signing an “Open Letter from Leaders of the Partnership for New York City” on racial equality. Broadridge joins Bank of America, BlackRock, Bloomberg, Citi, DTCC, Fiserv, Mastercard, Nasdaq, S&P, Wells Fargo and other companies to speak out against racial injustice and about redoubling our commitments to diversity and inclusion in our own organizations.
Second, Broadridge joined The Board Challenge as a Charter Pledge Partner, a movement to accelerate the pace of change by working together, calling for action and sharing best practices to increase Black board membership. As an organization that already has two Black board members, Broadridge has pledged to support the goal of true and full representation on all boards of directors, and to support and encourage the broader corporate community to accelerate these important changes. Broadridge also has an Executive Diversity Committee which meets quarterly and tracks the Company’s progress in promoting diversity and inclusion to ensure the Company delivers on its commitments.
Lastly, Broadridge has adopted the Broadridge Inclusiveness Pledge, driven by our CEO, and adopted by our senior management team, which outlines the strategic principles that guide our commitment to diversity and inclusion.
See our Inclusiveness Pledge.
Fostering a diverse workforce requires action and commitment. We have a clear roadmap to meet our diversity goals and provide opportunities for new and existing associates. This includes growing our pool of diverse talent by hiring and promoting qualified candidates from a variety of underrepresented backgrounds–especially women, people of color, those in the LGBTQ community, and veterans–and creating an environment that allows everyone to perform at their best.
Our commitment to developing a diverse workforce is evidenced by the fact that every year the human capital goals of our CEO’s annual cash incentive award contain a component based on increasing executive diversity. In addition, in fiscal year 2021, diverse workforce goals will be cascaded deeper into Broadridge with the inclusion of annual diversity goals in the cash incentive award for each of the members of our senior management team including our executive officers.
Broadridge believes that accountability and transparency in the hiring process are important to further a diverse and inclusive workforce. We have made a commitment in this area by holding our teams accountable in the following ways:
University engagement is also a key part of Broadridge’s approach to diversity and inclusion, and Broadridge’s talent acquisition team actively seeks out talent that will bring new energy, thinking and experiences to the company. Broadridge participates in diversity days across a number of U.S. academic institutions and has made it a priority to actively recruit at schools with a diverse representation of talent.
Broadridge supports several associate-led networks where associates with similar backgrounds and interests can find peer support, shape company policy and culture, receive mentorship from senior members and develop their careers. While associate networks each have a specific focus, membership is open to anyone at Broadridge. Our list of networks includes:
MCAN helps support and develop exceptional Broadridge associates representing a wide range of cultures, backgrounds and identities. The network includes numerous subcommittees that support initiatives, including professional development, networking, communications, community and market outreach.
The WLF and its multiple chapters across Broadridge work to highlight and support the perspectives of women, advance the careers of female associates and address existing barriers to achievement in the workplace.
B.Pride is a support network and career advancement group for lesbian, gay, bisexual, transgender and allied Broadridge associates. The network works to foster a safe and inclusive work environment for all members, while supporting initiatives surrounding education and awareness, community outreach and personal and professional development.
Broadridge has been recognized among the “Best Places to Work for LGBTQ Equality” by the Human Rights Campaign Foundation every year since 2013.
By fostering diversity and inclusion within Broadridge, we are able to drive success for our associates, clients and stockholders. Our associates are empowered and encouraged to find innovative solutions to complex business challenges and to seek ways to stay on the leading edge of a fast-changing marketplace.
Our commitment to creating a diverse and inclusive workplace makes us more agile, understanding and culturally aware so we can continue building lasting partnerships with our clients and in our communities.
Learn more about our Awards and Recognition.
Our mission is to do business with diverse entrepreneurs (across gender, race, ethnicity, socio-economic background, sexual orientation, veteran and disability status), as well as mission-driven enterprises. We aim to ensure that our procurement process remains transparent, objective and non-discriminatory in the selection of suppliers. Through quarterly business reviews with our primary suppliers, we encourage the use of minority-owned or women-owned business enterprises as their suppliers and sub-contractors.
See our Commitment to Supplier Diversity.
“For Broadridge to be successful, our associates must reflect the diversity of the communities and cultures in which we operate. That means we must attract, retain and motivate people from many backgrounds and perspectives; being diverse is not optional, it is imperative.”
In order to truly benefit from a diverse and inclusive workforce, we must provide opportunities to improve cultural understanding. Broadridge provides educational opportunities, including formal classes, training programs, peer groups and events, such as our popular Broadridge Cultural Week, which gives our associates an opportunity to learn about and build on the varying cultural and community norms of our colleagues and clients.
Across our 12,000+ strong organization–spanning all positions and locations worldwide–our executive leaders and associates are a dedicated, dynamic, highly skilled and fully engaged team. These qualities are required to consistently exceed expectations, influence markets across the globe and raise the bar with each opportunity.
All Broadridge leaders belong to peer groups that meet eight times per year to explore leadership development and share their personal leadership experiences by discussing and recommending best practices for creating an inclusive and engaging workplace.
We believe that our associates are among our most important resources. We strive to foster an environment that supports career enrichment and leadership development opportunities. Our leadership development programs all contribute to outstanding success stories. Encouraging and rewarding professional development is a core part of our culture, which is dedicated to investing in its most important asset.
With the right tools, we believe that our associates can accomplish anything. The continuing professional development of our associates plays a key role in enhancing success in business as well as in life. Individual growth and success as an associate come with regular professional learning–it’s what keeps us fresh and motivated. This continued experience assures that our associates will be able to make fantastic contributions to Broadridge, our clients and, most importantly, ourselves.
Broadridge University is key to a successful business path. More than just a learning management hub, it offers a comprehensive suite of online courses and on-site training. Through Broadridge University, our associates can expand their skills and knowledge.
Broadridge also has a tuition reimbursement program, and we support participation in external learning opportunities. This global business toolkit gives participants an opportunity to learn new skills and competencies, develop core talents and expand areas of expertise. It helps our associates grow in their jobs, our organization and the financial services industry.
The Talent Acceleration Program is designed to stretch our associates beyond their current roles via cross-functional team projects, developmental experiences and cross-business networking. The curriculum allows them to develop comprehensive business knowledge, advanced leadership, strategic planning and cross-functional teamwork skills. Associates gain access to a broad network of resources and accelerate the potential to reach their leadership and career aspirations.
The Leading People: Foundations program accelerates manager development, associate engagement and business results for our associates who are new to management. Active participation in this global curriculum facilitates global leader networks and collaboration between business units and geographies, enhancing our vibrant leadership culture.
Associates already serving as managers have access to our Leading People: Advanced program, which supports the continuous development of essential leadership skills. The focus of the curriculum changes annually and is designed specifically to support experienced frontline leaders.
The Individual Leadership program helps our individual contributor associates enhance their influence without formal authority. It helps participants deepen their emotional intelligence, sharpen their communication skills and enhance their interpersonal effectiveness with key business relationships. Meeting and learning with colleagues from other business units, participants expand their internal networks while allowing them to gain valuable business leadership skills.
The framework provides a comprehensive system of elements to help our associates grow and develop in their careers. It also provides transparency for role requirements to attain higher levels of technical proficiency and overall career development. This program keeps our associates engaged and motivated while enhancing global talent mobility by creating leadership exposure for future opportunities.
Everyone has their own personal and career goals. We strive to create an environment where associates can achieve both. This means giving our eligible associates flexibility and choice in the way they manage their careers, work schedules and personal and family needs.
In addition to comprehensive healthcare options and a flexible work schedule program, Broadridge also offers associates an employee assistance program (which includes mental health and substance abuse support), backup childcare, paid parental leave, tuition assistance, wellness resources and financial counseling resources. We review and update these policies and programs regularly to promote the best possible environment for all of our associates.
Our top priority is to ensure the health, safety and welfare of our associates. We continuously improve our processes and promote comprehensive safety on our work sites. Additionally, we take proactive measures to provide general support that focuses on managing and improving health and wellness. Services include online health assessment tools, digital health coaching, medical decision support tools, chronic disease management tools and programs and wellness discount programs.
We offer a variety of benefits and programs that promote the health of our associates, support their financial wellbeing and offer opportunities for both personal and professional growth.
||Recognition and Support
Programs we provide include Childcare Backup Program, Child Day Care Center Discounts and Child/Elder Care Resource and Referral Services.
Broadridge offers associates and their dependents access to discounted gym and fitness club memberships through the GlobalFit Gym Network 360 Advantage.
Our Newark, Lake Success, 605 Third Ave., El Dorado Hills and Edgewood locations have on-site medical facilities to promote the health and wellness of our associates.
Through professional counselors, this service provides confidential off-site counseling to associates and their dependents for such problems as substance abuse, marital difficulties, parent/child conflicts and many other areas of concern.
Broadridge provides all eligible associates with nine weeks of paid maternity leave (post-delivery) and six weeks of new parent paid leave for any birth, finalized adoption and/or foster care placement.
Each year, in association with the National Merit Scholarship Corporation, Broadridge sponsors a college scholarship program for qualified, high-achieving college-bound students who are the children of Broadridge associates.
Regular full-time Broadridge associates working at least 32 hours per week are eligible for reimbursement of tuition costs up to $5,250 per year.
Regardless of job, position, level or employment status, we are committed to providing a safe workplace for everyone at Broadridge.
We continuously strive to meet or exceed all laws, regulations and accepted practices pertaining to workplace safety. We have developed extensive safety policies, standards and procedures to which all associates are required to comply. Our policies are based on both U.S Occupational Safety and Health Administration standards and site-specific guidelines to ensure that associates work in a safe and healthy environment. We also have full-time dedicated Safety Managers at certain locations to ensure protocol compliance and protection.
Our rigorous approach to health and safety is ingrained in our culture and mandates safety training personalized to specific roles and responsibilities. We leverage technology to deliver effective training programs and ensure accurate and responsive tracking, including a standardized database with regulatory safety processes.
At our larger production facilities and at certain other locations, we house on-site Wellness Centers staffed with physicians, nurse practitioners and physician assistants who provide a wide variety of medical services at no cost to our associates. We provide care for acute illness and injuries, preventive care and management of chronic diseases. Furthermore, we offer health webinars covering a wide variety of topics including work-life balance.
Our commitment to health and safety extends beyond our Broadridge family. Through a combination of corporate giving and the donations made by our associates, we have given more than $1.7 million to organizations that are responding to the unprecedented need caused by Covid-19.
We believe that no one achieves success on their own, which is why we’ve created a culture at Broadridge to empower others to achieve more–whether business partners or underserved individuals in the communities where we work and live. Around the world, Broadridge associates, teams and businesses are building bridges in our communities. From youth shelters to soup kitchens, we roll up our sleeves to help make Broadridge an indispensable community partner.
We know that engagement happens from the bottom up, so we strive to provide each of our associates with the tools they need to address the issues that matter to them. We empower them to focus their giving and volunteering on education of at-risk youth and, over the years, we have expanded our reach to include social justice and other humanitarian efforts.
At the heart of our social efforts is the Broadridge Foundation, which identifies meaningful ways to engage with our communities to make a local impact. Through the Foundation, we direct resources to charitable causes, develop community focused-action plans and provide donation-matching, among other efforts. Some of our more notable Foundation-led efforts empower Broadridge associates to lead and participate in projects that matter to them and their communities.
In response to the impact the Covid-19 pandemic and the global recession have had on the communities in which we operate, we have committed to make $1.5 million in charitable donations. Of that amount, we have made $1 million in grants to support charities and schools globally in 12 of our largest operating regions. These funds focus on organizations targeting hunger relief for vulnerable populations, as well as critical medical services and equipment and school equipment for remote learning.
We have also committed an additional $1 million in grants to organizations that promote social justice and related causes, including the Thurgood Marshall College Fund and the NAACP Legal Defense and Educational Fund.
In partnership with the India-based MV Foundation, Broadridge helps house, feed and educate children who have been subjected to child labor by providing complete financial support of boarding schools known as Residential Bridge Camps.
With help from hundreds of India-based Broadridge volunteers, more than 2,200 students have successfully transitioned from bonded labor into our “pre-education” system. More than 1,400 children have since graduated into the formal Indian education system, and 75 now pursue higher education with 10 having earned the equivalent of bachelor’s degrees.
We have also supported the Sri Vidhyas Centre, an institution where physically and mentally challenged children from all backgrounds can learn the skills needed to live a productive life.
As a financial solutions provider, we believe that it’s critical to lend our expertise to young adults, especially those in underserved communities. Broadridge has partnered with the SIFMA Foundation and its “Invest It Forward” campaign in support of this goal.
With our partner NPower, Broadridge aims to provide STEM-related educational opportunities to disadvantaged young adults.
Our Matching Gift Program allows associates to contribute to eligible institutions of their choice whereby Broadridge will make a dollar-for-dollar match up to certain annual amounts. This year, we are also supporting the giving of our associates by double-matching charitable donations they make to Covid-19 related causes.
To support our associates’ valuable community involvement and participation in volunteer-related activities, Broadridge offers up to three days annually of paid time off for eligible volunteer activities.