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When it comes to CX and communications, customer expectations are rising, and the stakes are high. Six in ten consumers agree that most companies need to improve the experiences they deliver. Is your experience hitting the mark?
We recently revealed our third annual CX and Communications Trends survey results, including:
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Broadridge, a global Fintech leader with more than $6 billion in revenues, provides the critical infrastructure that powers investing, corporate governance and communications to enable better financial lives. We deliver technology-driven solutions that drive digital transformation for our clients and help them get ahead of today’s challenges to capitalize on what’s next.