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Service Agreements

Matrix Trust Company service agreements.

Communications Cloud article

It’s easier online.

Matrix Trust Company is proud to offer you the ability to initiate, sign and complete the document process online. In order to do so, you need a user name and password. Please contact us at 888-947-3472 for procedures and your access code to begin the account set-up.

Using our online document process will allow you to select the most current version of the Custodial/Directed Trustee Agreement, enabling you to pre-fill in the customer’s information and then have them sign the document electronically. The document can then be forwarded to the plan sponsor and trustee (if applicable) for signature. When all parties have signed, the fully-executed document is e-mailed to all parties in PDF format. It’s that simple.

Electronic Service Agreements

Service Agreements