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Survey of the Participant Experience in the New Fiduciary World

Trends in the Retirement Industry and Participant Experience Design Impacted by the New Fiduciary Rule.

Looking to understand the relationship between improving participant experiences and complying with the DOL Rule, Broadridge surveyed retirement industry executives in the fall of 2016. Respondents were questioned on how the DOL Rule would impact the participant experience in general, and on the potential impact at their firms.

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