Podcast

The Point Podcast - Removing the Element of Chance from Client Engagement

Episode 3


Join us for the latest edition of The Point where Kristin Kulik-Peters, Global Head of Digital Client Experience with DWS, lays out the case on why building customer journey maps are critical to the industry’s future.


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Broadridge is a global technology leader with trusted expertise and transformative technology, helping our clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resilience, elevating business performance, and transforming investor experiences.

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