IMPROVED RESOURCE UTILISATION
Established a framework for collaborative testing across sites and multiple geographies.
INCORPORATED TESTING AUTOMATION
Streamlined configuration changes, standardised deliverables and automated testing documentation.
Reduced implementation timeframe by five months.
ENSURED PREDICTABLE OUTCOMES
Developed an end-to-end test strategy and implementation framework devised to optimise platform stability and testing for future upgrades.
RESOURCES REQUIRED FOR USER ACCEPTANCE TESTING
This APAC-based global bank was transitioning from a legacy system to a global post-trade management platform. The effort would require extensive product testing as well as user acceptance testing (UAT). It also presented a strategic opportunity. Rather than simply outsourcing, the bank sought experts who could manage the testing and create an end-to-end, viable, repeatable and efficient UAT framework for the long term. The right approach would clearly define hardware, environments, processes and best practices, adding automation in ways that optimised existing resources.
ROLE MODEL AND REQUIRED EXPERTISE
Broadridge Consulting Services helped construct and implement a strategy framework that capitalised on onshore and offshore testing, client data and vendor partnerships. A Broadridge senior strategist mapped out the bank’s testing strategy, environment needs, end-user experience, business scenarios and a full project roadmap. The team charted automation requirements for configuration changes, deliverables standardisation and testing documents. They established best practices for collaborative testing between bank offices in Bangalore and Singapore. Efficient testing allowed the bank to shave five months off platform implementation, while the new strategic testing framework provided a step-by-step roadmap for predictable outcomes and UAT success.
- Defined requirements for UAT staffing and training
- Established UAT framework, including hardware, environments, processes and testing
- Leveraged bank’s operational resources in Singapore and Bangalore
- Set a roadmap for future phases, upgrades and new testing/UAT project