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Case Study

Introducing Reconciliation Automation to Simplify Operations, Improve Accuracy and Reduce Costs

How Broadridge helped AIA Malaysia streamline operations, reduce reputational risk and create cost efficiencies.

Introducing Reconciliation Automation to Simplify Operations

With a core focus on improving operational efficiencies, AIA Malaysia was looking for a solution that would fully automate daily reconciliations of bank statements against their internal ledger, and fast-track identified exceptions whilst prioritizing aging items, as well as expired or unpresented cheques.