As an industry leader, Broadridge continuously looks for ways to automate and enhance our support of brokers in all our services. Our advocacy model, a unique system of analysis and reconciliation brought forth by our Global Class Action team ensures we do everything possible to:

• Deliver independent insight.
• Assist in implementing automated workflows and monitoring.
• Provide real-time transparency and predictability.
• Maximize recoveries and minimize risk – worldwide.

This case study covers how Broadridge’s team of experts performed independent recognized loss calculations in a claims case for a client that:

• Uncovered an error by a Claims Administrator.
• Prompted Broadridge to challenge the determination rejecting the claims.
• Resulted in a 140% increase in recovery.