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About Broadridge

Global Investment Manager Scales Fee Billing

Streamlines billing operations and increases client transparency.

Client Overview

Global Investment Manager / AUM: $1+ Trillion
  • Specializes in investment strategies for institutions, retirement platforms and individual investors

Problems Faced

  • Initial billing needs built on existing technology
  • Growth in the firm's book of business increased the complexity of fee agreements
  • The existing solution was quickly outgrown, leading to manual workarounds
  • Undocumented processes and single resource points of failure
  • Pressure to send invoices and track payments promptly for high-net-worth clients
  • Difficulty cross-training and leveraging resources from other business units
  • Seeking an enterprise solution to scale fee billing across five business units with a single solution

Broadridge Solution

Broadridge enterprise fee billing management solution supporting Asset Managers, Wealth Managers, and Capital Market business lines

  • Revenue & Expense Fee Billing
  • A/R & Collections
  • Reconciliations
  • Business Intelligence

Why Broadridge

  • Maximized revenue and cashflow with an enterprise-ready solution
  • Minimized fee leakage through accurate billing and compliance fulfillment
  • Unprecedented control and transparency through automated business processes
  • Adoption of global billing standards enterprise-wide
  • Documentation and auditability of calculations within an account hierarchy structure
  • Met multiple business requirements under a common operating model

Client Results

  • Streamlined Billing Operations
    • 80-100% reduction in manual fee calculations
    • Improved capability to scale operations and growth objectives
  • Increased Client Transparency
    • Simplified their fee proration calculation methodology
    • Updated client invoice format layout with modernized layout and consistent taxonomy
  • Flexible Technology Architecture
    • Increased integration between systems within the firm and the billing platform to automate data transmission
    • “Quicker roll out of new product offerings"

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+65 6438 1144APAC

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Want to speak with a sales representative?

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+1 800 353 0103North America
+65 6438 1144APAC