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Consumer Preference and Profile Management

Verify consumer identities and manage preferences efficiently

Streamline the management of consumer profiles – from initial identity validation to the capture, maintenance and audit of consumer preferences across all channels. Enabling consumers to securely manage their delivery instructions builds better connections, captures their attention and increases brand loyalty.

Build comprehensive consumer profiles

Combines consumer information with data derived from their use of channels and third-party sources to generate comprehensive profiles that will enable you to better understand and deliver communications that meet their needs.

Validate Consumer Identities
Simplify Preference Management
Manage Paper Suppression
Maintain Consumer Profiles
Support Brands with Hosted UI
Address Compliance Needs

Build and Oversee Optimal Consumer Profiles

Consumer Preference and Profile Management

Supporting all channels, all customers

  • Validates consumer identities and empowers them to maintain their profile information
  • Manages delivery and notification preferences across channels

  • Supports enterprise, business units and document-type levels
  • Aggregates consumer preferences into a single view for insight
  • Integrates with print to suppress appropriate paper documents
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Reimagine Communications

Reimagine essential communications as an opportunity to drive customer engagement, efficiencies and business results.

How We Can Help

A robust platform, delivering 5B+ communications annually

80%+
North American households reached.
5K+
Brands trust Broadridge to deliver their essential communications.
95%
U.S. consumers connect to the channels in the Communications Cloud.
Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities

Let’s talk about
what’s next for you

Our representatives and specialists are ready with the solutions you need to advance your business.