Service Updates

Email Encryption

  • As a best practice, client sensitive information (Personally Identifiable Information) should be sent to Broadridge in an encrypted fashion to protect your proprietary information.Within the financial service industry, client sensitive information may include one or more of the following items:
    • National Identification number (i.e. Social Security #)
    • Shareholder first and last name
    • Shareholder complete address
    • Financial Account # or banking information
    • Shareholder email address
    • Shareholder telephone number
    • Vote instructions
    • Security Login ID’s / Passwords
    • ePHI (medical for the HIPAA certified groups)
    • Other types of client sensitive Information
  • We strongly encourage all our clients to submit their sensitive information to us using our secure file exchange application in at by clicking on the link to ICS Direct and following the simple instructions.  Your CSR can provide you with detailed instructions
  • Clients should also consult with their Information Security group before sending client sensitive information outside of their organization to Broadridge or to any other destination.
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Looking Ahead to Proxy Season 2016
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