DEVELOPED TESTING STRATEGY AND TIMETABLE
Established a roadmap for expedited software and user acceptance testing, keeping project implementation on time and on budget.
DESIGNED TESTING ARTIFACTS
Created overarching test strategy, discrete testing plans and scenarios, acceptance criteria, test scripts and more.
PROVIDED PROJECT LEADERSHIP
Managed all aspects of testing in coordination with technology vendor, client leadership, business and client implementation team.
MADE UP FOR LOST TIME AND REDUCED AUDIT RISK
Completed multi-system testing months ahead of schedule, regaining time lost during earlier stages of implementation while uncovering and fixing potential audit issues in adjacent systems.
FALLING BEHIND ON SOFTWARE DEPLOYMENT
The firm acquired new advisor compensation software and began managing implementation in-house. However, integration with backend systems and data proved challenging. Entering testing, the firm was more than three months behind schedule. It sought assistance to deliver the project on time. The right resource would ensure comprehensive testing across three vendor systems, as well as all accounting, books, records and compliance/audit policies and procedures. Every requirement had to be fully documented. New business processes, policies and procedures had to be put in place.
PUTTING TESTING BACK ON TRACK
Broadridge Consulting Services assumed responsibility for the testing. Mapping an accelerated action plan, the Broadridge team quickly created essential tools including acceptance letters, traceability matrices, data maps, test scripts and more. Tests were executed, results validated, defects researched, prioritized and addressed through changes upstream and within the new software. The team uncovered and resolved new undocumented requirements, shielding the firm from regulatory risk. Broadridge coordinated training, communications and other change-management essentials, working in lockstep with the firm and providing progress reports along the way. Under Broadridge leadership, all testing was completed quickly, putting the full implementation back on schedule.
Core Benefits
- User acceptance testing strategy design
- Comprehensive testing management
- Technology vendor management
- Defect management and elimination
- Business requirements documentation, process design and implementation
- Regulatory audit alignment
- Accelerated timetables
- Launch with zero defects
