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Effective Customer Communications in Financial Industry

Rob Krugman, Vice President of Digital Strategy at Broadridge, discusses the concept of the customer communications management platform, the network effect and the importance of garnering insight on how end-users are utilizing communications.


Rob Krugman, Vice President of Digital Strategy at Broadridge, discusses the concept of the customer communications management platform, the network effect and the importance of garnering insight on how end-users are utilizing communications.