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Updated as of March 25, 2020
To Our Valued Clients:
I hope this update finds you and your families well. Despite the evolving pandemic and related economic conditions, Broadridge is operational around the globe.
Our highest priorities are keeping our associates safe and ensuring our ability to serve you. Broadridge’s Executive Leadership and Global Crisis Management teams are working around the clock to ensure uninterrupted service delivery to our clients. We welcome any questions you have about our business continuity preparations, some of which may be addressed in this list of common questions.
Broadridge’s scale, technology, business resilience and associates are standing strong:
Virtual Shareholder Meetings (VSMs)
As we approach peak season for public companies to hold their annual shareholder meetings, we expect to accommodate more than twice the number of virtual shareholder meetings compared to last year. In support of those Issuers making this change please note the following important updates:
Broadridge has made investments and adjustments to accommodate the increased demand for VSMs from existing and new clients. Here are several options that we can accommodate in response to Issuers’ requests:
Broadridge can offer other options for Issuers that your Broadridge representative can share with you. Our goal is to offer flexibility to you during the COVID-19 outbreak.
About our Associates
Our associates are critical to our ability to serve you in both normal and challenging times, and we have taken additional measures to protect their health and their ability to work by expanding work from home protocols. In most regions, non-production associates are effectively performing their work remotely. In production groups, shifts remain strictly separated, and supplementary cleaning and distancing protocols continue.
Broadridge is committed to supporting your critical business functions and we stand ready to assist you in any way we can. We will continue to provide updates in the weeks ahead, and of course will continue to monitor the situation closely and coordinate responses based on local needs and risk. For additional information, contact your Broadridge representative.
President, Corporate Issuer Solutions, Broadridge Financial Solutions, Inc.