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Performance Dashboards and Operational Reports

Track and measure your customer communications

Gain insight into your customer communications with a 24/7/365 view into the omni-channel production process. Performance dashboards and operational reports allow you to view, audit and measure the status and effectiveness of every communication.

Dashboard displays analytics and results in a visual, infographic-like format

A centralized dashboard with robust reporting capabilities enables you to visualize operational insights, omni-channel delivery and financial data using preselected templates that include graphics, plots, tables and charts.

50+ Standard Reports
Visual Display of Insights and Trends
Standard and Ad Hoc Reporting
Web-based Tool Available 24/7
Flexible Business Rules
Self-service Administrative Tools

Get Detailed Views of Every Communication

Production Dashboards and Operational Reports

  • Track communications across the lifecycle from data transfer to customer delivery
  • Streamline production, improve customer support and provide metrics across channels 
  • Production workflow and statistics; document inquiries down to the account level

  • Digital communications data, customer actions and engagement activity 
  • Mailing and turnaround statistics; postal costs and reports 
  • Features include favorites, branding, bookmarks, shared documents and more 
Video

Reimagine Communications

Reimagine essential communications as an opportunity to drive customer engagement, efficiencies and business results.

How We Can Help

A robust platform, delivering 5B+ communications annually

80%+
North American households reached.
5K+
Brands trust Broadridge to deliver their essential communications.
95%
U.S. consumers connect to the channels in the Communications Cloud.
Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities

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what’s next for you

Our representatives and specialists are ready with the solutions you need to advance your business.