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Performance Dashboards and Operational Reports

Track and measure your customer communications

Gain insight into your customer communications with secure, around-the-clock access to performance and operational information. Performance Dashboards and Operational Reports from Broadridge lets you view, audit and measure the status and effectiveness of every communication across channels to help control the communications life cycle.

Dashboard displays analytics and results in a visual, infographic-like format

A robust, centralized dashboard displays communications analytics and outcomes as interactive infographics and in other visual formats. Choose pre-selected templates that include graphics, plots, tables and charts or customize your own to best visualize operational insights, omni-channel delivery and financial data.

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50+ Standard Reports
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Visual Display of Insights and Trends
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Standard and Ad Hoc Reporting
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Web-based Tool Available 24/7
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Flexible Business Rules
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Self-service Administrative Tools

Get Detailed Views of Every Communication

Production Dashboards and Operational Reports

  • Track communications across the life cycle, from data transfer to customer delivery, while meeting regulatory, compliance and security requirements, including the Payment Card Industry (PCI) Data Security Standard
  • Streamline production, improve customer support and provide metrics across 13+ communications channels
  • Take note of production workflow and statistics; scope document inquiries down to the account level

 

  • View comprehensive digital communications data, customer actions and engagement activity
  • Check up on mailing and turnaround statistics, postal costs and reports
  • Access additional features, including favorites, branding, bookmarks, shared documents and more
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Reimagine Communications

Reimagine essential communications as an opportunity to drive customer engagement, efficiencies and business results.

How We Can Help

A robust platform, delivering 5B+ communications annually

80%+
North American households reached.
5K+
Brands trust Broadridge to deliver their essential communications.
95%
U.S. consumers connect to the channels in the Communications Cloud.
Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities

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