Consumer Preference and Profile Management

Verify consumer identities and manage preferences efficiently

Streamline the management of member profiles – from initial identity validation to the capture, maintenance and audit of member preferences across all channels. Enabling members to securely manage their delivery instructions builds better connections, captures their attention and increases brand loyalty.

Build comprehensive member profiles

Combines member information with data derived from their use of channels and third-party sources to generate comprehensive profiles that will enable you to better understand and deliver communications that meet their needs.

Validate Member Identities

Simplify Preference Management

Manage Paper Suppression

Maintain Member Profiles

Support Brands with Hosted UI

Address Compliance Needs

Verify identities with identification validators and security protocols

Once members submit their information, their identities are verified with leading third-party validators and an out-of-band management facility.

Build and Oversee Optimal Member Profiles

Member Preference and Profile Management

Supporting all channels, all customers

Validates member identities and empowers them to maintain their profile information
Manages delivery and notification preferences across channels

Supports enterprise, business units and document-type levels
Aggregates member preferences into a single view for insight
Integrates with print to suppress appropriate paper documents

See Product Specifications

Video

Reimagine Communications

Reimagine essential communications as an opportunity to drive member engagement, efficiencies and business results.

How We Can Help

A robust platform, delivering 5B+ communications annually

80%+

North American households reached.

5K+

Brands trust Broadridge to deliver their essential communications.

95%

U.S. consumers connect to the channels in the Communications Cloud.

Let’s talk about
what’s next for you

Our representatives and specialists are ready with the solutions you need to advance your business.

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Consumer Preference and Profile Management

Verify consumer identities and manage preferences efficiently

Build comprehensive member profiles

Combines member information with data derived from their use of channels and third-party sources to generate comprehensive profiles that will enable you to better understand and deliver communications that meet their needs.

Verify identities with identification validators and security protocols

Once members submit their information, their identities are verified with leading third-party validators and an out-of-band management facility.

Advanced preference management tools provide complete member profiles

Capture, manage and store member preferences at the channel, document, business unit and enterprise level. Preferences are aggregated into a single view for insights and reports.

Build and Oversee Optimal Member Profiles

Member Preference and Profile Management

Broadridge Communications Cloud^SM

Let’s talk about
what’s next for you

Broadridge Communications Cloud^SM