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Consumer Preference and Profile Management

Verify consumer identities and manage preferences efficiently

Streamline the management of member profiles – from initial identity validation to the capture, maintenance and audit of member preferences across all channels. Enabling members to securely manage their delivery instructions builds better connections, captures their attention and increases brand loyalty.

Build comprehensive member profiles

Combines member information with data derived from their use of channels and third-party sources to generate comprehensive profiles that will enable you to better understand and deliver communications that meet their needs.

Validate Member Identities
Simplify Preference Management
Manage Paper Suppression
Maintain Member Profiles
Support Brands with Hosted UI
Address Compliance Needs

Build and Oversee Optimal Member Profiles

Member Preference and Profile Management

Supporting all channels, all customers

  • Validates member identities and empowers them to maintain their profile information
  • Manages delivery and notification preferences across channels

  • Supports enterprise, business units and document-type levels
  • Aggregates member preferences into a single view for insight
  • Integrates with print to suppress appropriate paper documents
Video

Reimagine Communications

Reimagine essential communications as an opportunity to drive member engagement, efficiencies and business results.

How We Can Help

A robust platform, delivering 5B+ communications annually

80%+
North American households reached.
5K+
Brands trust Broadridge to deliver their essential communications.
95%
U.S. consumers connect to the channels in the Communications Cloud.
Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities

Let’s talk about
what’s next for you

Our representatives and specialists are ready with the solutions you need to advance your business.