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Preference Management

Verify member and patient identities and manage preferences efficiently

Make it easy for members and patients to securely manage their communication preferences – from validating their identities to selecting their channel preferences.

Build comprehensive member and patient profiles

Combine member and patient information with data derived from their use of channels and third-party sources to generate comprehensive profiles that help you deliver relevant communications.

Validate Identities

Simplify Preference Management

Manage Paper Suppression

Maintain Profiles

Support your brand with hosted UI

Meet Regulations

Verify identities with identification validators and security protocols

Once a member or patient submits their information, their identity is verified with third-party validators and an out-of-band management facility.

Preference Management

Manages notification and delivery preferences across communication channels
Allows members and patients to maintain their own profiles to increase the deliverability of your communications
Supports enterprise, business-unit and document-type levels
Aggregates preferences into a single view to provide insights
Integrates with print channels to reduce printing requirements and costs

See Product Specifications

How We Can Help

A robust platform, delivering 5B+ communications annually

138M

Consumers receive a communication from Broadridge.

5K+

Brands trust Broadridge to deliver their essential communications.

100+

Patents and pending applications for technology innovations.

Infographic

2020 CX and Communications Trends for Healthcare

Communications CX: Insights and Implications

Report

CX Insights to Connect With Customers

Resource

Communications Insights

Podcast

Reimagining Communications with Matt Swain

eBook

Healthcare Communications – From Required to Inspired

Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities

Let’s talk about
what’s next for you

Our representatives and specialists are ready with the healthcare expertise and communication solutions you need.

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