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Consumer Preference and Profile Management

Verify member identities and manage preferences efficiently

Streamline the management of member profiles — from initial identity validation to the capture, maintenance and audit of preferences supporting all channels, all members. Capture attention, build better connections and increase brand loyalty by enabling members to easily and securely manage their own delivery instructions. Broadridge Consumer Preference and Profile Management helps healthcare companies transform data into member and communications insights.

Build comprehensive member profiles

Consumer Preference and Profile Management combines member information with data derived from their use of channels and third-party sources to generate comprehensive profiles that help you deliver healthcare communications according to their preferences.

Validate Member Identities
Simplify Preference Management
Manage Paper Suppression
Maintain Member Profiles
Support Brands with Hosted UI
Address Compliance Needs

Build and Oversee Optimal Member Profiles

Member Preference and Profile Management

Supporting all members across all channels

  • Validates member identity and lets them maintain their own profile information to increase the deliverability of your communications
  • Manages delivery and notification preferences across communication channels

  • Supports enterprise, business-unit and document-type levels
  • Aggregates member preferences into a single view to create insight
  • Integrates with print channels to reduce printing requirements and cut costs

Reimagine Communications

Reimagine essential communications as an opportunity to drive member engagement, efficiencies and business results.

How We Can Help

A robust platform, delivering 5B+ communications annually

North American households reached.
Brands trust Broadridge to deliver their essential communications.
U.S. consumers connect to the channels in the Communications Cloud.
Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities

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