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Performance Dashboards and Operational Reports

Track and measure your customer communications

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Gain insight into your member communications with a 24/7/365 view into the omni-channel production process. Performance dashboards and operational reports allow you to view, audit and measure the status and effectiveness of every communication.

Dashboard displays analytics and results in a visual, infographic-like format

A centralized dashboard with robust reporting capabilities enables you to visualize operational insights, omni-channel delivery and financial data using preselected templates that include graphics, plots, tables and charts.

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50+ Standard Reports
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Visual Display of Insights and Trends
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Standard and Ad Hoc Reporting
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Web-based Tool Available 24/7
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Flexible Business Rules
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Self-service Administrative Tools
Performance Dashboards and Operational Reports

Leverage data and insights

Gain immediate insight with robust reporting of key production metrics, including data visualization and ad hoc reporting, and download data for further business intelligence, analysis and trending.

Get Detailed Views of Every Communication

Production Dashboards and Operational Reports

  • Track communications across the lifecycle from data transfer to member delivery
  • Streamline production, improve member support and provide metrics across channels
  • Production workflow and statistics; document inquiries down to the account level

  • Digital communications data, member actions and engagement activity
  • Mailing and turnaround statistics; postal costs and reports
  • Features include favorites, branding, bookmarks, shared documents and more
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Reimagine Communications

Reimagine essential communications as an opportunity to drive member engagement, efficiencies and business results.

How We Can Help

A robust platform, delivering 5B+ communications annually

80%+
North American households reached.
5K+
Brands trust Broadridge to deliver their essential communications.
95%
U.S. consumers connect to the channels in the Communications Cloud.

“Companies across various industry verticals, distributing five billion essential customer communications annually, have already signed up to participate in this new Broadridge digital network.”

Doug DeSchutter
Doug DeSchutter icon_social_linkedin
President, Broadridge Customer Communications
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Reimagine Your Essential Member Communications

The Broadridge Communications CloudSM provides healthcare companies with new ways to engage members through dynamic, omni-channel essential communications.
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Communications Insights
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Communications Insights
Broadridge Recognized by Fast Company for
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Broadridge Recognized by Fast Company for "Most Important Interfaces of 2017"
Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities Photo: Telecom sales rep meets with a new customer, demonstrating electronic communications capabilities

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Healthcare

Broadridge Communications CloudSM

Reach, engage, transform and control your communications from one integrated platform.
Performance Dashboards and Operational Reports
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